This Privacy Policy describes how Rough-In ("we," "us," or "our") collects, uses, and handles information when you use rough-in.com (the "Site").

Information We Collect

We collect information you provide directly to us, including when you:

  • Submit a contact form or quote request
  • Send us an email
  • Communicate with our team

This information may include your name, company name, email address, phone number, and any product or project details you choose to share.

We also collect standard website usage data through analytics (page views, traffic sources, device information) to understand how the Site is being used and to improve it.

How We Use Your Information

  • To respond to your inquiries and quote requests
  • To follow up on product or supply discussions you initiate
  • To improve the Site and our product information
  • To communicate with you about your requests

We do not sell your personal information to third parties. We do not use your information for advertising networks or data brokers.

Information Sharing

We may share your information with service providers who assist in operating this Site (such as form processing or hosting services), solely for the purpose of providing those services. These providers are not permitted to use your information for other purposes.

Data Retention

We retain contact and inquiry information for as long as necessary to respond to your request and maintain a record of business communications. You may request deletion of your information by contacting us at the email address below.

Cookies and Analytics

This Site may use cookies and analytics tools to understand traffic and usage patterns. You can control cookie behavior through your browser settings.

Contact

If you have questions about this Privacy Policy or how your information is handled, contact us at: sales@rough-in.com

This policy may be updated from time to time. Continued use of the Site after any update constitutes acceptance of the revised policy.